Customer Issue: Mr. Jordan’s garage door had begun to move more and more sluggishly lately, so he reached out to us.
Our Solution: We checked Mr. Jordan’s garage door system thoroughly to find the source of the problem with dragging. Our experts discovered the rollers were breaking down and causing the door to slow. We secured the door to open the tracks up, then replaced each of the damaged rollers. Once the tracks had been closed again, our team checked the door’s movement.
Garage Door Troubleshooting
Customer Issue: Ms. Sharpe’s garage door started closing on its own as soon as she opened it.
Our Solution: There didn’t appear to be any problems with the lift cables or opener, and the problem happened inconsistently. Our next try was to disconnect the remote and wall mounted controls, and it turned out the wall console was stuck giving the close command. A little rewiring solved that problem.
Customer Issue: New opener.
Our Solution: We presented this customer with several options, detailing the benefits of each one compared to the other. Eventually, the customer decided to go with Marantec's Synergy 270 Belt-Drive opener, which was far quieter than their old unit. We installed the new opener and made sure all of its features were working flawlessly.
Customer Issue: Misaligned sensors.
Our Solution: This customer's problem was practically a textbook example of what happens when the safety sensors become misaligned. We explained to her that the reason her door wouldn't close was because the sensors were falsely detecting an obstacle. We then realigned their position and made sure the door went back to its normal function.
New Garage Door Installed
Customer Issue: The client wanted the convenience of an electric garage door.
Our Solution: We installed a stunning aluminum Full-View door from Clopay’s Architectural Series.
Customer Issue: Two of the panels from the client’s Clopay aluminum sectional door were warped and dented.
Our Solution: We removed the damaged panels and installed perfectly matched replacements.
Customer Issue: The extension spring system needed to be replaced due to wear and tear.
Our Solution: We installed a Genie ES140ESSC-BG1 garage door extension spring system.